Richer, Brighter Conversations with RCS Messaging
TechAlpha’s RCS Messaging helps businesses move beyond plain SMS. Add images, buttons, videos, and branded verification to create a richer, smarter conversation that drives real engagement.
SMS is simple, but it has limits. RCS (Rich Communication Services) brings advanced features to your standard messaging app. With TechAlpha, you can create branded, action-driven conversations without needing a separate app.
RCS Messaging, Designed for Modern Engagement
From promotional updates to personalized customer interactions, RCS offers a new layer of mobile messaging that increases click-throughs and delight.
Promotional RCS
Launch visual campaigns with images, carousels, and buttons that guide users directly to action with no app needed.
KEY FEATURES
- Rich media support (images, videos, GIFs)
- Clickable CTAs and carousel sliders
- Enhanced branding with logos and verified sender ID
Transactional RCS
Send receipts, confirmations, and service updates using secure, interactive messages your customers can act on instantly.
KEY FEATURES
- Verified sender channel
- Read receipts and delivery insights
- Inline response options
Surveys & Feedback
Collect insights seamlessly using embedded forms, buttons, and quick replies that don’t feel like spam.
KEY FEATURES
- Pre-built interactive templates
- Single-tap response collection
- Follow-up logic and triggers
Support & Assistance
Handle basic queries using branded RCS flows that guide users through steps visually before escalating to human support.
KEY FEATURES
- Guided response trees
- Chatbot integrations
- Seamless transfer to agent
Where RCS Shines
TechAlpha RCS works across ecommerce, healthcare, banking, and logistics – bringing visual clarity to mobile communication.
CRM
Chatbots
Google Business Messaging
Media carousels
Interactive responses
Read receipts
Loyalty campaigns
Order updates
Service confirmations
CRM
Chatbots
Google Business Messaging
Media carousels
Interactive responses
Read receipts
Loyalty campaigns
Order updates
Service confirmations
KEY FEATURES
What Makes RCS a Messaging Upgrade?
Explore features that turn dull messages into immersive customer touchpoints.
Failover to SMS
When RCS isn’t supported, your message still gets delivered as SMS.
Advanced Analytics
Track delivery, read rates, and tap-throughs in real time.
Branded Sender IDs
Send messages from a verified business profile with your logo and name.
App-like Experience
Use carousels, buttons, and interactive flows, all inside Android’s SMS inbox.
Rich Content Delivery
Embed videos, images, and links to boost engagement and conversions.
FREQUENTLY ASKED QUESTIONS
Answers to Most Frequently Asked Questions About RCS
Understand how RCS works, what it supports, and when it’s best to use
What is RCS messaging?
RCS stands for Rich Communication Services. It upgrades regular SMS by allowing businesses to send rich, interactive messages with media, buttons, and branding inside the user’s default messaging app.
How does RCS differ from SMS?
RCS supports images, videos, carousels, branded sender IDs, and live interaction, while SMS only supports plain text. RCS also enables delivery receipts and message analytics.
Can all users receive RCS messages?
RCS is available on most modern Android devices. If a user’s device does not support RCS, TechAlpha’s system automatically falls back to SMS, so your message is still delivered.
How do businesses set up RCS messaging?
TechAlpha handles the registration, verification, and integration for RCS messaging. Our
team helps you create message templates, set up API access, and manage campaigns.
Is RCS messaging secure?
Yes. Messages are encrypted during transmission, and verified sender IDs prevent impersonation. TechAlpha ensures compliance with carrier and device security standards.
Ready to Ditch Boring Texts for Richer Chats?
RCS Messaging helps you say more with buttons, images, carousels, and verified branding, all inside the native SMS inbox. No apps, no fluff just smarter conversations.
