ReplyCX

Automate conversations without losing the human touch

Techalpha’s AI Chatbot Solutions help businesses serve customers better by automating conversations across websites, apps, and messaging platforms. Respond instantly, resolve faster, and free up human teams for more complex tasks.

ReplyCX assistant

Replies any time of day

Where is my order?

Your order #1234 has shipped and will arrive by Thursday.

Track my orderTalk to a person

Hands off to a person when needed

Today, nearly 74% of consumers expect instant answers when engaging with a brand. AI chatbots provide consistent, always-on service without long wait times, helping businesses save time, improve satisfaction, and scale customer interactions effortlessly.

Trusted by 10,000+ users

Our partners

  • Viber
  • TikTok
  • Tencent
  • SRPL
  • Hathway
  • Godrej
  • DEN
  • Bigo
  • Alibaba
  • SIL
  • Shriram Finance
  • PMS Bazaar
  • AngelOne

Types of chatbots built for every touchpoint

Our AI Chatbots aren’t one-size-fits-all. Whether you’re welcoming users, solving problems, or boosting sales, we’ve got a bot for that.

Website chatbots

Greet visitors on your website, guide them through your services, and handle common queries, day or night. Website bots help reduce bounce rates and qualify leads while you sleep.

Key features

  • 24/7 availability on web
  • FAQ automation
  • Live chat fallback
  • Session-based user tracking
Request a demo

ReplyCX assistant

Website chat

Hi, I can answer questions about our plans or book a call for you.

See plansBook a callTalk to a person

AI chat that plays nice with your entire ecosystem

Plug into CRMs, ticketing platforms, and analytics tools to build smarter bots that actually move the needle. No more siloed conversations.

  • ZZendeskIntegration
  • HHubSpotIntegration
  • IIntercomIntegration
  • CCustom APIsIntegration

Built-in intelligence. Out-of-the-box brilliance.

Everything you need to launch a bot that sounds human, without the human effort.

  • Omnichannel deployment

    Launch chatbots across websites, WhatsApp, Instagram, Facebook Messenger and mobile apps.

  • Drag and drop, no-code chatbot builder

    Build and customize workflows easily without writing any code.

  • Natural language understanding (NLU)

    Help bots understand and respond to customer queries more accurately.

  • Lead capture and CRM integration

    Collect customer details and sync them automatically with your CRM systems.

  • Real-time handoff to live agents

    Route conversations to human agents when needed, ensuring seamless handovers.

  • NLP engine

    Understands text, tone, and user intent in real time.

  • Analytics and improvement tools

    Track customer interactions, drop-offs, and query resolutions to improve chatbot performance over time.

Message activity

AI chat
  1. Message received

    Website chat

  2. Intent detected

    Order status

  3. Answer sent

    Tracking link for order #1234

  4. Handed to an agent

    Customer asked for a person

FAQs about AI chatbot solutions

Get clarity on bot capabilities, setup, integration, and how to make the most of AI support.

Contact us
  • An AI chatbot is a software program that uses artificial intelligence to simulate human conversation. It helps businesses answer questions, guide users, and automate tasks without human agents.

  • Yes. Techalpha’s chatbots can be deployed across websites, WhatsApp, Messenger, and other messaging platforms to serve customers wherever they are.

  • No. With Techalpha’s no-code builder, you can design, launch, and update chatbot workflows easily without needing programming knowledge.

  • Yes. When a query goes beyond the chatbot’s scope, conversations can be handed off smoothly to a live agent without losing context.

  • Techalpha provides detailed analytics showing conversation counts, resolution rates, customer satisfaction scores, and engagement levels, helping you measure and improve results.

Ready to build smarter customer conversations with Techalpha?

Offer 24/7 support, qualify leads faster, and scale customer service effortlessly with Techalpha’s AI Chatbot Solutions.

Illustrated support agent working alongside an AI assistant