Be heard clearly every time with Techalpha OBD IVR
Techalpha’s Outbound Dialing (OBD) and Interactive Voice Response (IVR) solutions help businesses deliver fast, personalized voice communication. Automate outbound calls, collect inputs, and provide 24/7 self-service without adding to your support team.
Your courier
Your parcel arrives today. Press 1 to confirm, 2 to reschedule.
Payment reminder call
Pre-recorded, Hindi
Your bill is due on Friday. Press 1 to get a payment link by SMS. Press 2 to speak to an agent.
- Call 1, 10:00 AMNo answer
- Retry, 2:00 PMAnswered, pressed 1
Your power company
Planned outage in your area tonight from 11 PM to 1 AM.
While digital channels grow, voice communication remains trusted. OBD and IVR let businesses connect personally with customers, even when scaling to thousands of calls a day.
Trusted by more than 10,000 users
Our partners
Explore the types of OBD IVR calls tailored for your communication goals
Techalpha supports multiple voice call types, from nudges and alerts to two-way surveys, to help you automate outreach at scale.
Payment reminders
Used to remind customers about upcoming due dates, EMIs, or outstanding invoices.
Key features
- Timed delivery before payment dates
- Personalized voice recordings
- Retry logic for missed calls
Payment reminder call
Pre-recorded, Hindi
Your bill is due on Friday. Press 1 to get a payment link by SMS. Press 2 to speak to an agent.
- Call 1, 10:00 AMNo answer
- Retry, 2:00 PMAnswered, pressed 1
Voice automation that works with your existing stack
Connect with your CRM, trigger IVR flows from backend systems, and manage campaigns with real-time sync across your stack.
- ZZendeskIntegration
- HHubSpotIntegration
- IIntercomIntegration
- CCustom APIsIntegration
Key features that set OBD IVR apart
Explore powerful features designed to enhance your communication strategy. From instant delivery to advanced analytics, we’ve got you covered.
Automated voice calls at scale
Trigger thousands of outbound calls in minutes making it ideal for reminders, alerts, and promotional messages.
IVR menus with smart routing
Let customers navigate options using voice or keypad inputs. Route calls to the right agent or department without delays.
Multi-language support
Deliver personalized experiences in the language your customer prefers, across geographies and user profiles.
Answer detection & retry logic
Identify human responses vs. voicemail, and automatically retry unanswered calls with smart timing rules.
Live call transfer
Give users the option to switch to a human agent mid-call when self-service isn’t enough.
Campaign tracking & call analytics
Monitor real-time pickup rates, listen to recordings, and optimize scripts based on performance data.
Message activity
Voice- 10:00:00
Call placed
Payment reminder, Hindi
- 10:00:30
No answer
Retry scheduled
- 14:00:12
Answered on retry
Message played in full
- 14:00:41
Pressed 1
Payment link sent by SMS
OBD stands for Outbound Dialing. It is an automated system that sends pre-recorded voice messages to multiple phone numbers at once, helping businesses scale communication without hiring extra agents.
IVR (Interactive Voice Response) uses voice menus that allow callers to interact by pressing phone keypad numbers. It automates routing, collects responses, and helps customers solve basic queries without waiting for an agent.
Yes. With Techalpha’s platform, you can personalize calls by merging customer names, account details, or appointment information into the pre-recorded message.
Industries like banking, healthcare, ecommerce, and utilities use OBD and IVR for reminders, service updates, lead generation, feedback collection, and automated support.
Absolutely. Techalpha provides real-time analytics showing call delivery rates, listen rates, user actions on IVR, and more, so you always stay in control.
Start calling smarter with OBD IVR
No call centers. No lag. Just scalable voice automation that works. Launch your first voice campaign today.
